Frequently Asked Questions

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In network refers to the insurance company that have contracted our professionals services and we are on their panel. In network also means you usually do not have to meet a deductible. You may have a minimal co-payment.

Out of network means you can choose any therapist you wish to see and are not limited to the in-network panel. You may have to meet a deductible first and then the insurance will begin to cover the services.

Many major companies have EAPs (Employee Assistance Programs) that provide their employees the benefit of counseling services for free. For these services you must contact your employer and request if they have an EAP. If they do offer EAP services, you contact them directly and the EAP counselor will give you an authorization depending on the company for 3 to 12 counseling sessions for free. We accept many referrals from various EAP providers.

If you do not have insurance you may wish to request information on sliding scale fee. Sliding scale services are limited and based on proof of income.

Cash app, Paypal, and credit cards are accepted for payment

The appointment time you schedule is reserved for you but we understand sometimes life happens. If you cancel 24 hours before your appointment there is no charge. If you fail to cancel your appointment you are responsible for the full amount.

Call us at 225-283-6338 or email us at lcollins@ccwellnesscenter.org